Having troubles with your Davey RB1 Rainbank controller and pump, read our troubleshooting guide below for some tips on working out the possible problem and solution

Davey Rainbank (RB1) Troubleshooting Guide

SYMPTOM: PUMP WILL NOT SWITCH OFF

1. Pump plugged directly into power outlet.

Corrective action required: Plug lead from pump into base of RainBank as per installation instructions.

2. Yellow button pushed and jammed into RainBank housing and has jammed switch on.

Corrective action required: Pry out the section of the yellow button that has been pushed into the RainBank housing with a small flat blade screwdriver.

3. Water is still being used.

Corrective action required: Check all taps, toilets and appliances connected to RainBank system to ensure they are turned off.

4. Water is leaking on discharge side of RainBank system.

Corrective action required: Repair leak.

5. Flow switch jammed on with rock or debris caught inside RainBank.

Corrective action required: Contact your supplier for further advice.

SYMPTOM: PUMP WILL NOT SWITCH ON

1. Pump not plugged in. - Corrective action required: Plug pump into base of RainBank and RainBank into power supply.

2. No power supply to pump. - Corrective action required: Contact electrician and have powered restored.

3. Float switch not connected to RainBank. - Corrective action required: Plug float lead into base of RainBank. The connection port is located next to the power lead coming from the RainBank. To confirm the connection is correct depress yellow button, pump will start.

4. No water in tank. - Corrective action required: Check water level in tank.

5. Float switch located at water tank is installed incorrectly. - Corrective action required: Check to see if white dot is facing up on float switch.

6. Lead from float switch to pump broken or damaged. - Corrective action required: Replace float and lead assembly.

7. Float switch defective. - Corrective action required: Contact your supplier for further advice.

8. Mains water supply not connected to RainBank. - Corrective action required: RainBank system must have a pressurised water supply connected to inlet.

9. Mains supply to RainBank turned off. - Corrective action required: Turn on mains water supply.

10. Pump is faulty - Corrective action required: To confirm if the fault is within the pump, plug the pump directly into power point and check to see if it starts, if the pump starts plug the pump back into the RainBank and continue fault finding. If the pump does not start contact your supplier for further advice.

OTHER SYMPTOMS:

Mains water is still in use when pump is running.

Possible cause: Pump needs to be primed. - Corrective action required: Remove priming plug from front top of pump (right above water inlet) and allow all air to escape from pump. Replace the priming plug when water dribbles out of hole.

Mains water is still in use when pump is running.

Possible cause: Pumps capacity for high flow has been exceeded and mains water is topping up demand. - Corrective action required: Reduce the amount of water required. This scenario is most likely to occur when using the pump to run pop up sprinklers or other irrigation systems.

Mains water is still in use when pump is running.

Possible cause: Pump impeller blocked. - Corrective action required: Have pump serviced.

Mains water not passing through RainBank.

Possible cause: RainBank installed backwards - Corrective action required: Install RainBank according to installation & operating instructions.

Mains water not passing through RainBank.

Possible cause: Debris is blocking inlet to RainBank. - Corrective action required: Remove RainBank and clean inlet.

Pump hums.

Possible cause: Pump is jammed or seized. - Corrective action required: Have pump serviced.

Water leaking from drain holes in RainBank.

Possible cause: Installer has not held fitting when connecting pipes to RainBank and has damaged internal connections. - Corrective action required: Replace RainBank.

Water leaking from connection between pump and RainBank.

Possible cause: Connection kit is not tight. - Corrective action required: Remove RainBank and re-install connection kit.

Water leaking from connection between pump and RainBank.

Possible cause: Installer has failed to fit connection kit correctly. - Corrective action required: Remove RainBank and re-install connection kit.

Float switch pops out of tank.

Possible cause: Hole in tank is too large. - Corrective action required: Installer to drill correct size hole or fit float switch adaptor part number #13708SP